Introduction
The Data Protection Act 2018 (“DPA 2018”) and the General Data Protection Regulation 2016/679 (“GDPR”) impose certain legal obligations in connection with the processing of personal data.
Data protection privacy notice
This notice explains what personal data (information) TruTac hold, how TruTac collect it, and how TruTac use and may share information. TruTac are required to notify this information under data protection legislation. Please ensure that you read this privacy notice and any other similar notice TruTac may provide to you from time to time when TruTac collects or processes personal information.
Who collects the information
TruTac Limited (‘Company’) is a ‘data processor’ for the information collected through its www.trucontrol.co.uk website. TruTac’s contact details are Units 5 and 6, Westwood House, Westwood Business Park, Coventry, CV4 8HS tel 024 7669 0000.
Data protection principles
TruTac will comply with the data protection principles when gathering and using personal information, as set out in our data protection policy.
Registered Officer
TruTac’s registered Data Protection Officer is Trevor McGahan, and Trevor can be contacted at trevor.mcgahan@microlise.com for all Data Protection and GDPR enquiries.
About the information TruTac collect and hold
This Privacy Policy tells you what to expect in relation to ‘Personal Data’ (or ‘personal information’) about you, which is collected, handled, processed and stored by us.
What Information and How we collect the Information
Details of the data we collect can be found in the TruTac GDPR Privacy Notice - Customers listed in the policies section below.
Website Visitors, Cookies and Marketing
Cookies
TruTac websites use cookies for several legitimate purposes. These include remembering IDs and passwords, tracking user traffic patterns, and differentiating between repeat and new users. It is TruTac’s policy that cookie generated data by will be used for internal purposes and to improve our Websites and site-related services, such as ease of navigation, content and user experience.
Marketing, Mailing and Email Lists
TruTac never rent or trade any email or communication lists with other companies and businesses for marketing purposes. The DVSA government Operators licence database is used by TruTac to collect publicly available contact names, phone numbers and addresses. We will make initial contact using this information and if requested will not contact again and will delete.
Third Parties
When someone visits www.trucontrol.co.uk we use some third-party services including WhatFix and Azure Application Insights to provide additional benefits such as user guidance and analytical data to improve the performace of the site. This information is only processed in a way which does not identify anyone.
Links
Our Websites may contain links to other Websites. Please be aware that this Privacy Statement does not apply to such linked sites nor is TruTac responsible for the content or privacy practices of such linked sites. We may track any links that are accessed via our websites.
Why we need your data
We need relevant data including some basic personal data to provide the services inlcuded in our products.We will not collect any personal data from you we do not need to provide and oversee these services to you and your employer.
What is the legal basis for processing your Personal Data
All Personal Data that we process, will be in accordance with one or more of the following legal bases:
What we do with your data
All the personal data we process is processed by our staff in the UK however for the purposes of IT Services and maintenance this information may located on servers within the European Union via Microsoft Azure – in Ireland. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.
How we protect your data
We protect your Personal Data, and comply with its obligations under the GDPR, by:
Please note that we have a legal obligation under GDPR, that we must notify any data breach to the controller without undue delay. We therefore, have processes and procedures in place for identifying, reviewing and promptly reporting data breaches to the relevant controller.
Amendments
TruTac may amend this Privacy Statement from time to time. Any such amendments will be posted on our Website.
Data retention periods
Data is retained on the system for a period of 3 years (unless stated). All Personal information no longer used after this period is deleted from the system. Further details are available in our Data Protection Policy.
Your rights to correct and access your information and to ask for it to be erased
Please contact Trevor McGahan who can be contacted by email trevor.mcgahan@microlise.com if (in accordance with applicable law) you would like to correct or request access to information that TruTac hold relating to you or if you have any questions about this notice. You also have the right to ask Trevor McGahan for the ‘right to be forgotten’ in certain circumstances. Trevor McGahan will provide you with further information about the right to be forgotten, if you ask for it.
Putting things right (the right to rectification)
You have a right to obtain the rectification of any inaccurate personal data concerning you that we hold. You also have a right to have any incomplete personal data that we hold about you completed. Should you become aware that any personal data that we hold about you is inaccurate and/or incomplete, please inform us immediately so we can correct and/or complete it.
Deleting your records (the right to erasure)
In certain circumstances you have a right to have the personal data that we hold about you erased. Further information is available on the ICO website (www.ico.org.uk). If you would like your personal data to be erased, please inform us immediately and we will consider your request. In certain circumstances we have the right to refuse to comply with a request for erasure. If applicable, we will supply you with the reasons for refusing your request.
Withdrawal of consent
Where you have consented to our processing of your personal data, you have the right to withdraw that consent at any time. Please inform us immediately if you wish to withdraw your consent.
Please note, the withdrawal of consent does not affect the lawfulness of earlier processing and if you withdraw your consent, we may not be able to continue to provide services to you.
Keeping your personal information secure
TruTac have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. TruTac limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
TruTac also have procedures in place to deal with any suspected data security breach. TruTac will notify you and any applicable regulator of a suspected data security breach where TruTac are legally required to do so.
How to complain
TruTac hope that Trevor McGahan trevor.mcgahan@microlise.com can resolve any query or concern you raise about our use of your information. If not, contact the Information Commissioner at ico.org.uk/concerns/ or telephone: 0303 123 1113 for further information about your rights and how to make a formal complaint.
TruTac Policies